Frequently Asked Questions
Discover everything you need to know about the world of Parfums de Marly.
Are your fragrances authentic?
Yes, all products purchased directly from our official website are 100% authentic and sourced directly from our production facilities in France.
What is your return policy?
We offer a 30-day return window for unopened and unused products in their original cellophane packaging. Samples and discovery sets are final sale.
Do you offer international shipping?
We currently ship to a wide range of countries globally. Shipping costs and delivery times vary by destination and are calculated at checkout.
How should I store my perfume to ensure longevity?
To preserve the integrity of the scent, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I receive samples before committing to a full bottle?
Yes, we offer a Discovery Set featuring our most iconic scents, which often includes a voucher redeemable against your next full-sized bottle purchase.